2048SUPER

Terms & Conditions

Effective date: 15 September 2026 · Document version 2

2048 Super ("the game") is operated by Chan Hon Ming Vincent, 〒630-2306 奈良市月ヶ瀬桃香野3534-1, Japan ("we", "us"). By playing the game — on 2048super.com or in its iOS or Android apps — you agree to these terms. If you do not agree, please do not play. Our Privacy Policy explains how we handle your data and forms part of these terms.

The game is free to play. It is paid for by advertising and by optional in-app purchases. Sections 4 to 8 say exactly how those work, including what you get, what you do not get, and what is lost if you delete the app.

The apps are offered in English, Japanese, Korean, Traditional Chinese and Simplified Chinese. These terms and the Privacy Policy are written in English and are shown in English inside the app whatever language you play in; the English text is the one that applies.

1. License to play

We grant you a personal, non-exclusive, non-transferable, revocable license to play the game for your own entertainment. The game, its code, artwork, sounds, music systems, and design remain our property. You may not copy, resell, redistribute, or create derivative versions of the game without our permission.

2. Fair play

Leaderboards only work when scores are honest. You agree not to:

We may remove leaderboard entries we believe are fraudulent, and may restrict or revoke access for players who repeatedly break these rules.

3. Your content: nicknames and melodies

Your nickname and the recorded melodies of your runs can be shown publicly on the leaderboards. They must not be offensive, hateful, misleading, or infringe anyone's rights. We may remove or rename entries that break this rule, at our discretion. By posting a score you allow us to display your nickname, score, statistics, and run melody to all players as part of the leaderboard. A name is the only thing a player can write in this game — there is no chat, no messages and no way for players to contact each other. If you see a name that breaks this rule, tell us at the address in section 15 or through 2048super.com/support, and we will take it down.

4. Advertising

The game shows advertising. There are two kinds, and they behave differently:

Ads are supplied by third-party advertising companies — currently Google (AdMob) and Unity's ironSource / LevelPlay mediation, which may in turn pass a request to Unity Ads or another network in its list. Which companies are used is a setting on our server and can change without a new version of the app. The game also shows our own full-screen promotions for features inside this game — the prize wheel, a power, the shop. Those involve no third party and send nothing anywhere. They are also the floor under the whole system: when no advertising network has an ad to give, one of our own promotions plays instead.

We do not choose, write, endorse, or control the individual ads you see, and we are not responsible for the products or services advertised, or for anything you buy from an advertiser. If a specific ad is offensive, misleading, or broken, the advertising network is the party that can act on it — but tell us as well, at the address in section 15, and we will pass it on and can stop using a network.

If an ad fails to load, you lose nothing. Concretely:

We cannot promise that an ad will be available whenever you want one. Rewards that depend on watching an ad are therefore not guaranteed, and we do not compensate for an ad that was not available.

What data the advertising companies receive is described in our Privacy Policy.

Your choice about personalised ads. On iOS, the app asks you for permission to track — Apple's own prompt. If you are in the EEA or the UK, you are also shown Google's consent form before ads are served. What you choose decides what kind of ads you get:

Refusing changes nothing about the game. You get the same features, the same rewards, the same prices and the same number of ads either way. We do not pay you, and we do not withhold anything, for your answer.

You can change your mind at any time. On iOS, open Settings, then Privacy & Security, then Tracking, and turn the permission on or off for 2048 Super. In the app, open Settings, choose the Account tab, and tap Privacy Options under Legal. That row appears only where Google’s consent framework requires it.

5. In-app purchases

The apps offer optional in-app purchases. All purchases are made through Apple's App Store or Google Play, and Apple's or Google's payment terms and refund policies apply — refund requests must be made through them, as we do not process payments and cannot issue refunds ourselves. On iOS the route is reportaproblem.apple.com. Purchases are tied to your Apple or Google account per their rules. Prices may change; changes never apply retroactively to completed purchases.

We sell three kinds of thing, and they behave differently:

Nothing we sell renews automatically or charges you a second time on its own. There is nothing to cancel, and no free trial.

We never see your card, your billing address, or your Apple or Google account details, and no record of your purchase reaches our servers — the transaction is between you and the store. The one thing the app adds to a purchase is a random install token it hands to Apple, so that it can tell a purchase made on this install from one made elsewhere; the Privacy Policy, section 8, describes it.

The settings screen has a Restore Purchases button, as Apple requires. What it can and cannot do: it brings back the Ultimate 99 Pack's permanent ad-free state and the days still left on your current 30-day pass, on any device signed in to the same Apple or Google account. The app also checks for both on its own every time it starts, so after a reinstall you will usually not need to tap it. It cannot bring back power packs, spent tokens, the contents of your backpack, or the one-time bonus tokens that came with a pass or the Ultimate pack — those are consumables and the stores never replay them. Section 6 explains where your items actually live.

6. Virtual items: tokens, skips and powers

The game gives and sells virtual items — power tokens (D&D, Swap, Move, Freeze, Walless, Solo, Fuse, Unlock), undo/revive tokens, and ad skips. These are a limited, personal, non-transferable, revocable license to use a feature of the game. You do not own them, and we do not sell them to you as property.

They have no monetary value. They are not money, credit, or any kind of stored value. They cannot be sold, traded, gifted, transferred to another player, moved to another account, cashed out, or exchanged for anything outside the game. A balance of tokens is not a debt we owe you.

The backpack and the power bar. Everything you buy, win on the wheel or collect from a give-away card lands first in your backpack, where it waits. Nothing is spent from there. When you are ready, you equip an item from the backpack onto the power bar, and only tokens on the bar are used when you play a power. The game never moves an item from the backpack to the bar on its own; that is your tap, so a purchase is never spent by accident.

Your items live on your device, not on our servers. Your backpack, your power-bar balances and your remaining ad-free days are written to ordinary files in the app's own storage on the handset you are playing on. We hold no copy, and nothing in the game sends them anywhere. That has consequences worth knowing before you buy:

There is a limit on how many of each item you can hold, and anything over the limit is lost. The backpack holds up to 999 of each item. The power bar holds up to 99 of each power token and 99 undo/revive tokens; when you equip more than the bar can take, the rest stays in the backpack. Ad skips cap much lower — currently 5, and that number is a setting on our server. If a purchase or a prize would take you above a cap, the excess is not added, is not stored for later, and is not refunded — so a wheel prize of two skips when you already hold five gives you nothing. No pack in the shop sells ad skips, so only a prize can overflow the skip cap. Check the balances shown in the shop and the backpack before buying a pack.

Ad skips are a daily allowance, not a bank. Power tokens and undo/revive tokens stay until you spend them. Ad skips do not: any you are still holding are set back to zero when the game's day rolls over — your own local date change, once at least twenty hours have passed since the last rollover. A skip won today and not used today is gone tomorrow, and nothing is refunded or carried forward for it. The same is true of a spin credit you earned by watching a video: if you do not use it before the day rolls, the credit goes too. We do not sell ad skips or spin credits, so nothing you paid for is lost this way, but you should know it before you spend a video on one.

We may change what a power does, rebalance how many tokens something costs, or retire a power entirely, as part of updating the game (section 9). If we retire a power you still hold tokens for, we will give notice inside the app before the change takes effect, and convert those tokens one-for-one into tokens for another power. We will not simply strand them.

7. Removing ads: the 30-day pass and the Ultimate 99 Pack

Two purchases remove the ad breaks the game asks for. Neither removes the rewarded videos you choose to watch: those stay available on purpose, so that the prize wheel and the shop's give-away cards keep working for you. You are never made to watch one.

The 30-day no-ads pass is a single purchase that gives you two things at once, both granted the moment the purchase completes:

It is a non-renewing subscription. It does not auto-renew, it will never charge you again, and there is nothing to cancel. When the 30 days run out, the ads come back and nothing further happens unless you choose to buy it again. It does not stack: while a pass is running, its card in the shop is dimmed and shows the days left, and you can buy it again only after it has run out — so you can never pay twice for the same day.

The Ultimate 99 Pack is a single, permanent purchase. It gives you:

While you own the Ultimate 99 Pack the 30-day pass is dimmed in the shop and on the ad-break card, because it would give you nothing you do not already have. The pack is not shared through Family Sharing.

Where the ad-free state lives. The app store keeps the purchase record for both products and the app reads it back at every launch, so a reinstall or a new phone signed in to the same store account gets the Ultimate pack's ad-free state and the days still left on a pass without you doing anything; Restore Purchases in Settings does the same by hand. The pass window is always rebuilt from the original purchase date — buy on day one, change phone on day three, and the remaining twenty-seven days follow you. What does not follow you is anything held on the handset: tokens, the backpack, and the one-time bonuses.

Moving your device clock forward destroys paid days. The game measures time with a clock that only ever moves forward: it remembers the latest moment it has ever seen and never reports an earlier one. So winding the clock back gives you nothing, and winding it forward — or simply having a badly wrong clock — spends your ad-free days as though that time had really passed. Days burned that way are gone, including days you paid for, and we cannot give them back. This is deliberate: the same clock decides your free daily spin and your daily ad skips, and a clock that could be wound either way would make all of them free. It applies to the 30-day pass as well, and we would rather print that here than argue about it afterwards. The Ultimate 99 Pack has no expiry, so the clock cannot touch it.

Refunds for either product, like every purchase, are handled by Apple or Google under their own rules — not by us. See section 5.

8. The prize wheel and other chance rewards

The game has a prize wheel. Spinning it is a game of chance: the wheel picks a wedge at random each time, and a spin can award nothing at all.

The eight wedges are drawn the same size, but they are not equally likely. Counting the wedges will not tell you your chances. These are the actual odds in force on the effective date of these terms:

There are two GOOD LUCK wedges, so 32% of spins — roughly one in three — award nothing.

1 SKIP and 2 SKIPS are 17% of the wheel between them, and they stop paying once you already hold the maximum number of ad skips — currently 5. Landing on them at the cap gives you nothing, and nothing is banked for later. Ad skips also reset to zero when the day rolls over, so a skip won today is worth nothing tomorrow. See section 6.

The two rotating wedges are not a second lottery. Two of the eight wedges pay one power token, and which power that is changes once a day. Each of those wedges shows the name of the exact power it will pay, on its face, before you spin — so there is no hidden second draw inside them. The first cycles through Move, Swap and Fuse; the second cycles through Unlock, Solo and Freeze. The only thing left to chance is which wedge the wheel stops on.

Spins are never sold for money. You get one free spin a day. Every further spin is bought by choosing to watch a rewarded video (section 4), up to ten spins in a day, with a waiting interval between videos. There is no way to buy a spin, and nothing we sell contains a random outcome — every item in the shop states exactly what you get before you pay.

The odds above are the ones the game is running on the effective date of these terms. The wheel's table can be updated from our server. We freeze that table at the values published above: the odds can change only with a new version of the app, never by an edit on our side between releases.

A spin's result is final once it lands. We cannot re-roll it, reverse it, or refund it, and a result you did not want is not a fault in the game.

9. Availability and changes to the game

The game is a living project by a solo developer. We may update, change, or discontinue features (including leaderboards, the prize wheel, individual powers, and the shop) at any time, and we cannot promise the service will always be available or error-free.

10. No warranty

The game is provided "as is" and "as available", without warranties of any kind, express or implied. We do not guarantee it will be uninterrupted, bug-free, or that scores, saved data, or virtual items will never be lost.

11. Limitation of liability

In plain language: this is a puzzle game you can play for free, and to the maximum extent the law allows, we are not liable for indirect or consequential losses arising from playing it — such as lost data, lost scores, lost virtual items, or lost time. Where liability cannot be excluded, it is limited to the amount you paid us (through in-app purchases) in the twelve months before the claim. Nothing in these terms excludes liability that cannot legally be excluded, and nothing limits any consumer rights you hold under the laws of your country of residence.

12. Termination

You can stop playing at any time. You can delete your account from inside the app — open Settings, go to the Account tab and choose Delete account — and the Privacy Policy explains exactly what that removes and what it does not. The website has no delete button. If you made your account on 2048super.com and do not use the app, write to the address in section 15 and we will delete it for you. As section 6 says, deleting your account does not remove virtual items held on your device. We may suspend or terminate access for breaches of these terms, particularly the fair-play rules; if we do, unspent virtual items are lost and are not refunded.

13. Governing law, and the Apple licence

These terms are governed by the laws of Japan, and the Nara District Court (or the district court for our registered office) has exclusive jurisdiction as the court of first instance for any dispute, without affecting any mandatory consumer protections of the country where you live.

These terms are an agreement between you and us. Apple is not a party to them. If you downloaded the app from Apple's App Store, Apple's own Licensed Application End User Licence Agreement also applies to your use of the app, and it is governed by California law — except for residents of the European Union and the United Kingdom, whom Apple's agreement governs by the law of their own country.

Where the two disagree about the app licence itself, Apple’s agreement wins. This page does not replace it and does not try to. What this page governs is the service we run alongside the app — the leaderboards, your account, the shop, the wheel and the ads — and it is that service the Japanese-law clause above applies to.

14. Changes to these terms

If we change these terms, we will post the updated version on this page with a new effective date. The effective date at the top always tells you when the terms were last revised. Continuing to play after a change means you accept the updated terms.

When we change these terms materially — a new obligation on you, a new cost, or a right taken away — we also raise the document version number at the top, and the app shows the terms again and asks you to accept before you play. It does that by remembering which version you last accepted and comparing it with the terms version built into the app: when the app's version is higher than the one you accepted, the notice appears once more. A revision that only describes the game more precisely, or that gives you something you did not have before, keeps the same version number and does not ask you again.

15. Contact

Questions about these terms, or a complaint about an ad you were shown: [email protected]. We are a one-person studio and we read everything.