2048Super Notify me

Questions

Short answers. If yours is not here, write to us.

The game

Is it free?

Yes. The game is free to download and free to play all the way through. It shows ads, and it sells optional power packs and two no-ads products (below). Nothing is locked behind a purchase.

Which phones?

iPhone and Android phones — from the App Store and from Google Play.

Do I need an account?

No. You can play the whole game as a guest. Signing in with Apple or Google is what carries your name onto the global leaderboard and keeps your best run if you change device.

Which languages?

English, 日本語, 한국어, 繁體中文 and 简体中文. Change it in the game: gear icon, Settings, Language.

Does it play offline?

The puzzle itself, yes. Ads, the leaderboard and purchases need a connection.

What happened to the browser version?

It was retired on 15 September 2026, ahead of the app launch. If you signed in on the old website with Google or Apple, the same account, nickname and scores are waiting in the app. Accounts made with an email and password cannot sign in to the app — write to us and we will sort it out.

Ads and purchases

How do the ads work?

The game shows ad breaks between runs. Some extras are offered in exchange for watching a rewarded video — those are always your choice, and the game is fully playable without watching any.

Can I turn the ads off?

Two ways, both in the shop:

  • 30-day no-ads pass — a single purchase, no auto-renewal, nothing to cancel. It removes the ad breaks for 30 days of real time from the moment you buy, and it comes with a one-time grant of power tokens.
  • Ultimate 99 Pack — a single, permanent purchase. No ad breaks for as long as the app exists, plus a one-time bonus of 99 tokens of each of the eight powers.

Neither removes the rewarded videos you choose to watch — those stay so the wheel and the give-away cards keep working. The full rules are in the Terms, section 7.

I bought something and it did not arrive

Close the game fully and open it again — a purchase that was still finishing completes on the next launch. Still missing? Send us the receipt Apple emailed you and we will put it in by hand.

Can I get a refund?

Refunds are handled by Apple, not by us. Go to reportaproblem.apple.com and sign in with the Apple Account you bought with. If you tell us as well, we will not make you wait for Apple before we help.

I moved to a new phone. What follows me?

The ad-free state of both no-ads products follows your Apple Account (Restore Purchases in Settings, or automatically at launch). Power tokens and the backpack live on the handset and do not travel. Details in the Terms, sections 6 and 7.

The wheel and the powers

Is the prize wheel a lottery?

It is a game of chance, but never for money. You get one free spin a day; further spins are only ever bought by choosing to watch a rewarded video, up to ten a day. A spin can award nothing. The exact odds of every wedge are printed in the Terms, section 8, and they only change with a new version of the app.

How do I get more powers?

Powers unlock as you play. Tokens to use them come from quests, the wheel, the shop's daily free card, and the packs in the shop. Every pack says exactly what you get before you pay — nothing sold contains a random outcome.

What is a locked tile?

Two equal tiles of 64 or more in the same row or column, on different boards, lock each other. A locked tile cannot slide. Unlock frees it for a few swipes; Fuse merges the pair across the wall. How to play shows it.

Account and privacy

How do I delete my account?

In the game: gear icon, Settings, Delete Account. That removes your row and your scores from our server. Or write to us with the nickname to remove.

Someone's leaderboard name is offensive

Write to us with the name you saw and we will take it down. A nickname is the only thing a player can write in this game — there is no chat, no messages, no images.

What do you collect?

It is all in the Privacy Policy, in plain words. You can change your advertising choices at any time: gear icon, Settings, Privacy Options.

Coming soon to iOS and Android

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